Stakeholder Engagement: The INSPEC2T Approach

Trilateral Research, May 2017

INSPEC2T aims to develop a sustainable framework for Community Policing (CP) that effectively addresses and promotes seamless collaboration between the police and the community. The project’s approach focuses on user-centric design and development, making stakeholder engagement a core activity that runs throughout the project. As the lead of Work Package 7 on Dissemination, Exploitation and Awareness Raising, Trilateral Research’s first task was to perform a stakeholder analysis, identifying the stakeholders that INSPEC2T will engage with throughout the project. We are big champions of the stakeholder engagement mantra of “Consult, early and often”, examples of which you will find in this blog piece.

The table below illustrates INSPEC2T’s key identified stakeholder groups and sub-groups. We have strived to ensure a friendly and professional relationship with those groups, which has been one of the keys to success of our work.

The INSPEC2T consortium have used a variety of creative and interactive methods to engage with the stakeholders listed in the above table, including (but not limited to):

  • A survey for the general public to understand if and how they are involved in CP.
  • Interviews and surveys with CP researchers and leading police officials from cities that have carried out CP and evaluated its effects, including Boston and Chicago (United States), Mannheim (Germany), and Lisbon (Portugal).
  • Consultations with the Stakeholder Advisory Group (SAG) and External Experts Group (EEG) at project meetings. The SAG consists of stakeholders involved in the field of Law Enforcement and Community Policing, and the EEG is comprised of external experts on Ethical, Legal and Privacy issues from Academic and Law Enforcement Agencies.
  • The projects five test cases taking place in Belfast (Northern Ireland), Valencia (Spain), Engomi (Cyprus), Preston (United Kingdom) and Groningen (The Netherlands). The test cases are being used to demonstrate and validate the features and functions of the INSPEC2T solution. They have been designed to enable the consortium to engage with end-users and gain their feedback on the INSPEC2T solution. The test cases will take place in two phases, with the first phase in the cities of Belfast, Valencia, and Engomi now complete. End-Users feedback from Phase 1 is now being incorporated and addressed to create an updated version of the INSPEC2T solution ready for the launch of phase 2 later this year in Preston and Groningen. Further information on the five test cases can be found here in the 4th INSPEC2T newsletter.
  • Dissemination and awareness raising activities, including:
    a) The INSPEC2T website, which is updated regularly with information, press releases and blog articles on the project’s activities.
    b) The INSPEC2T mailing list, which provides subscribed readers with project updates. If you would like to stay up to date on INSPEC2T’s activities and learn more about how we engage with stakeholders, please subscribe to our mailing list here.
    c)The distribution of dissemination materials, including the project brochures, posters, and newsletters.
    d)The presentation of INSPEC2T in a wide range of external meeting and events taking place worldwide. Further information on the events where INSPEC2T has been presented can be found here.
    e) Social media activities. INSPEC2T is active on Twitter, LinkedIn, YouTube and SlideShare – we invite you to connect with us on these applications.

Engaging with stakeholders throughout the project’s lifetime will assist the consortium in ensuring that the INSPEC2T solution is fit for purpose and is designed to meet end-user’s requirements and expectations.